When it comes to Plantar Fasciitis, no two people are the same…

Heel pain is a complex but common problem seen in the clinic every day. Although there are multiple conditions that can effect the heel the most common is plantar fasciitis. The condition doesn’t discriminate between age, gender or activity levels and can be debilitating as a result.

The traditional thought process was that plantar fasciitis was an inflammatory one, however, now the consensus is that it’s caused by progressive, repetitive micro-tears and therefore degeneration as a result of overload.  

Before any treatment options take place we suggest carrying out an ultrasound scan to ascertain just what exactly is taking place in the heel. Treatment options are separated out into either conservative with the use of orthotics to redistribute pressure or when that has failed, with cortisone. Cortisone can be considered if the pain lasts for greater than 4 weeks and the pain has not been reduced by orthotics.

Cortisone injections have a bad name as they can cause pain, however, at Sussex Foot Centre we anaesthetise the foot, which makes the whole process far more comfortable. Many websites will describe stretching, rolling a cold water bottle under the arch, ice and ibuprofen gel, however, we don’t find these treatments to be effective.


Case Study

Patient A is a 52-year-old female who works in a fast-paced stock room so is continually on her feet. She began feeling pain in the heel of her right foot in December 2017 but put it down to muscle soreness from walking.

The pain continued as she tried treating it with recommended exercises and sports massage. So it was time for a visit to Sussex Foot Centre! An ultrasound scan showed the extent of Patient A’s chronic Plantar Fasciitis.

To begin treatment, we made a custom insole which she wore for a gradually increasing time each day. Fast forward to August 2018, after finding the insoles weren’t working for her, we discussed the option of a Cortisone Injection.

What does a Cortisone Injection involve?

Here’s what Patient A had to say about her treatment…

“After visiting Jon for treatment on my painful heal he gave me shoe inserts which helped with the pain when walking. Because my injury was chronic I eventually had to have a steroid injection which Jon administered. He was very professional and I have been pain-free since then, there is no guarantee how long this will last but I still wear the inserts to help with the positioning of my foot.  From being in pain every day I forgot how it felt to walk without pain. Why wait months for treatments with the NHS when you can be treated at the Sussex Foot Centre, I highly recommend!”


If you’re suffering from chronic heel pain, get in touch with our expert podiatrists. There could be a wide range of reasons you’re experiencing this pain and we will dedicate ourselves to pinpointing a cause and tailor make a treatment to suit you and your individual needs.

Jonathan Collins Specialist Podiatrist

We are trusted by our clients

Amy's been extremely helpful, informative and lovely to talk to during my foot appointment the last few visits. 100% recommend their services.
Darryl Rebbetts
Darryl Rebbetts
26/10/2022
Have had scan and chiropodist treatments and both were carried out with care and I was informed what would be done. I would highly recommend the Sussex foot centre for treatments.
Sheila Stobbs
Sheila Stobbs
15/10/2022
I was misdiagnosed by my GP after injuring myself long distance walking. Now I not only know what's wrong with me, but also how to remedy it so I can walk again. Great attention to detail. Thank you 😊
Liz Platt
Liz Platt
09/10/2022
Fantastic experience with the whole practice, there’s no where I’d trust more. Originally I went to have one issue sorted out, and have found another to be dealt with alongside. A practice where you feel listened to and taken seriously. Thanks again!
Nikki Martin
Nikki Martin
07/10/2022
Had an appointment with Jon Collins about a sore heel. Had a scan on both heels, which was followed by a detailed analysis of the results and an explanation (in layman's terms) what the issue was. Very impressed with his knowledge, how it was imparted and happy with our agreed action plan.
Jonathan Whitnall
Jonathan Whitnall
25/09/2022
Over the last 4 years or so, I have visited a number of professionals including physiotherapists, chiropractors and osteopaths. I was experiencing recurring injuries in my left knee and hip from sports and from attempting to walk mid-distances. The pain was starting to flare in my back too. I was following the physiotherapists’ advice religiously and attending appointments regularly. However, the programme of exercises tended to make the pain worse rather than better. To add to my frustration, I was also misdiagnosed with a hip condition. In the back of my mind, I always felt there was something biomechanically incorrect in the way I move but I was reassured that was not the case until…..I booked an appointment with Jon at Sussex Foot Centre for a gait assessment. Jon quickly recognised the issue with my feet and their incorrect positioning. I was prescribed custom orthotics and after a few months of perfecting these, Jon then created my semi-permanent pair of orthotics. I have been walking further than I have done and am now back on the courts playing tennis, which I love, and never thought I would be able to do again. The whole team at Sussex Foot Centre are very helpful and efficient. My treatment is ongoing so as long as Jon is a podiatrist, I am his patient :) Thank you for everything!
Katherine Morley
Katherine Morley
22/09/2022
I had nail surgery last October and after all this time I can say it was worth it. Jon didn’t rush me into it and gave me all options available, in the end I decided to go for the surgery and Jon made it so easy and everything was explained to me before, during and afterwards. Any questions I had were always answered by Jon or one of his team and put my mind at rest (I’m a bit of a worrier). Can’t thank them enough for helping with something that I had tried to ignore for years.
Gavin Robertson
Gavin Robertson
01/09/2022
I highly recommend Sussex foot centre. I booked an appointment for the shoe insoles and Jon was very helpful and professional. He provided a great solution for me and I feel much better since I wear my new insoles. The entire team is also very nice and helpful with booking the appointments around my work schedule.
Michał Piotrowski
Michał Piotrowski
22/07/2022
After the NHS screwed up my ingrown toenail operation twice this year I decided to go private and it was the best decision. I was seen really quickly and toes healed within a couple of weeks, highly recommend sussex foot centre.
Lauryn Spink
Lauryn Spink
22/07/2022