When it comes to Plantar Fasciitis, no two people are the same…

Heel pain is a complex but common problem seen in the clinic every day. Although there are multiple conditions that can effect the heel the most common is plantar fasciitis. The condition doesn’t discriminate between age, gender or activity levels and can be debilitating as a result.

The traditional thought process was that plantar fasciitis was an inflammatory one, however, now the consensus is that it’s caused by progressive, repetitive micro-tears and therefore degeneration as a result of overload.  

Before any treatment options take place we suggest carrying out an ultrasound scan to ascertain just what exactly is taking place in the heel. Treatment options are separated out into either conservative with the use of orthotics to redistribute pressure or when that has failed, with cortisone. Cortisone can be considered if the pain lasts for greater than 4 weeks and the pain has not been reduced by orthotics.

Cortisone injections have a bad name as they can cause pain, however, at Sussex Foot Centre we anaesthetise the foot, which makes the whole process far more comfortable. Many websites will describe stretching, rolling a cold water bottle under the arch, ice and ibuprofen gel, however, we don’t find these treatments to be effective.


Case Study

Patient A is a 52-year-old female who works in a fast-paced stock room so is continually on her feet. She began feeling pain in the heel of her right foot in December 2017 but put it down to muscle soreness from walking.

The pain continued as she tried treating it with recommended exercises and sports massage. So it was time for a visit to Sussex Foot Centre! An ultrasound scan showed the extent of Patient A’s chronic Plantar Fasciitis.

To begin treatment, we made a custom insole which she wore for a gradually increasing time each day. Fast forward to August 2018, after finding the insoles weren’t working for her, we discussed the option of a Cortisone Injection.

What does a Cortisone Injection involve?

Here’s what Patient A had to say about her treatment…

“After visiting Jon for treatment on my painful heal he gave me shoe inserts which helped with the pain when walking. Because my injury was chronic I eventually had to have a steroid injection which Jon administered. He was very professional and I have been pain-free since then, there is no guarantee how long this will last but I still wear the inserts to help with the positioning of my foot.  From being in pain every day I forgot how it felt to walk without pain. Why wait months for treatments with the NHS when you can be treated at the Sussex Foot Centre, I highly recommend!”


If you’re suffering from chronic heel pain, get in touch with our expert podiatrists. There could be a wide range of reasons you’re experiencing this pain and we will dedicate ourselves to pinpointing a cause and tailor make a treatment to suit you and your individual needs.

Jonathan Collins Specialist Podiatrist

We are trusted by our clients

Great, friendly service. Would happily recommend.
J K
J K
09/05/2022
I was in so much pain with my right foot because I got a cyst in it and just found Sussex Foot Centre in google and called them for booking appointment. The person I talked with was so helpful and they offered appointment on the same day. Everybody working at this place were so friendly and experienced. At my first appointment I had a consultation with ultrasound scan and clearly described me the next steps what would solve my problem and it really reassured me because I was so scared and tired from the pain and for long waiting time on GP referrals. For the treatment, I got an appointment on next day (again so fast!!) and already when I came out from the Centre could walk much better and the pain disappeared. I am so grateful for them and still going back for regular checking and advices. I also having issues with my nails too and I am sure I could get a quick solution on those issue too! Everybody having issue with their foot please don't hesitate to get in touch with Sussex Foot Centre - just give a try and I am sure you will don't disappoint! For me honestly was a life-saver. Thank you so much!
Tundi Bodi
Tundi Bodi
03/05/2022
Highly recommended due to efficient, spotless, courteous staff with on time treatment. You could take a good step forward by using this team.
Brian Beesley
Brian Beesley
03/05/2022
Excellent podiatrist- knowledgeable, professional, caring and quick. Thanks!
Murdo Guy
Murdo Guy
25/04/2022
I can't thank this gentlemen enough. Pain in my foot had effected my whole life, no running, no water aerobics no tai chi and most of all no work as I'm a cook. Scan first visit, problem located plan worked out, return week later double appointment as we live hour away. Another scan, walk on treadmil, insole made...meanwhile he explained everything, so I could understand. I. Very impressed with the whole experience, and would recommend them to anyone
lyn murphy
lyn murphy
15/04/2022
I have had toe nail surgeries with the Sussex Foot Centre and both times have had very positive experiences. Jon provided excellent treatment and care during the surgeries and in the follow up post surgeries. Jon and Thomas were professional and friendly and they have been so flexible and accommodating with scheduling appointments, as well as providing quick responses by email and telephone. I would recommend the Sussex Foot Centre. Thank you so much!
Josephine Zamat
Josephine Zamat
08/04/2022
Jon Collins and team provide excellent patient focused, customer focused care. I have not met a better podiatrist than Jon in over 30 years in healthcare management and 10 years as a patient. As you step into reception you are welcomed with both smile and greeting. Even though it is a busy practice, changes in appointment are politely and readily managed. Forgetfulness and a missed appointment are taken in their stride! I attended first as an ”emergency” patient, three years ago. I was at the local hospital and the Sussex Foot Centre was suggested. I was seen the same afternoon. After months of hobbling, Jon treated my foot with professional skill, exuding warm reassurance. Regular attendance and treatment ensured rapid improvement. The specially created insole proved to be a boon. I have remained with Jon as my podiatrist for three years now. I can think of no reason why I should go elsewhere. I have no hesitancy in recommendinng him. When my GP asked me why I go over to Haywards Heath, my reply was that he is the best.
Malcolm Boyland
Malcolm Boyland
05/04/2022
The treatment and service from Sussex Foot Clinic was excellent and I would highly recommend them to anyone. Over the counter and home remedies had failed miserably. Investing in some professional treatment and following it through diligently was well worth it. Thank you Jon.
E M Drake
E M Drake
24/03/2022
I found The Sussex Foot Centre via Google and what a find! I started seeing Jon last summer with painful Plantar Fasciitis in both feet. With Jon’s knowledge, non invasive treatment and orthotics, I am so grateful to him for my pain free feet now! Jon and his team are so helpful, with total professionalism and extensive knowledge - I have learnt so much! Tom on reception is also so very friendly and efficient. Keep up the amazing work you all do.
Lisa Bailey
Lisa Bailey
21/03/2022
A first class service. A friendly, highly professional medical approach . I have had effective, pain-free treatment for my footcare. Highly commended.
Ollie Swan
Ollie Swan
20/03/2022