When it comes to Plantar Fasciitis, no two people are the same…

Heel pain is a complex but common problem seen in the clinic every day. Although there are multiple conditions that can effect the heel the most common is plantar fasciitis. The condition doesn’t discriminate between age, gender or activity levels and can be debilitating as a result.

The traditional thought process was that plantar fasciitis was an inflammatory one, however, now the consensus is that it’s caused by progressive, repetitive micro-tears and therefore degeneration as a result of overload.  

Before any treatment options take place we suggest carrying out an ultrasound scan to ascertain just what exactly is taking place in the heel. Treatment options are separated out into either conservative with the use of orthotics to redistribute pressure or when that has failed, with cortisone. Cortisone can be considered if the pain lasts for greater than 4 weeks and the pain has not been reduced by orthotics.

Cortisone injections have a bad name as they can cause pain, however, at Sussex Foot Centre we anaesthetise the foot, which makes the whole process far more comfortable. Many websites will describe stretching, rolling a cold water bottle under the arch, ice and ibuprofen gel, however, we don’t find these treatments to be effective.


Case Study

Patient A is a 52-year-old female who works in a fast-paced stock room so is continually on her feet. She began feeling pain in the heel of her right foot in December 2017 but put it down to muscle soreness from walking.

The pain continued as she tried treating it with recommended exercises and sports massage. So it was time for a visit to Sussex Foot Centre! An ultrasound scan showed the extent of Patient A’s chronic Plantar Fasciitis.

To begin treatment, we made a custom insole which she wore for a gradually increasing time each day. Fast forward to August 2018, after finding the insoles weren’t working for her, we discussed the option of a Cortisone Injection.

What does a Cortisone Injection involve?

Here’s what Patient A had to say about her treatment…

“After visiting Jon for treatment on my painful heal he gave me shoe inserts which helped with the pain when walking. Because my injury was chronic I eventually had to have a steroid injection which Jon administered. He was very professional and I have been pain-free since then, there is no guarantee how long this will last but I still wear the inserts to help with the positioning of my foot.  From being in pain every day I forgot how it felt to walk without pain. Why wait months for treatments with the NHS when you can be treated at the Sussex Foot Centre, I highly recommend!”


If you’re suffering from chronic heel pain, get in touch with our expert podiatrists. There could be a wide range of reasons you’re experiencing this pain and we will dedicate ourselves to pinpointing a cause and tailor make a treatment to suit you and your individual needs.

Jonathan Collins Specialist Podiatrist

We are trusted by our clients

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Just an excellent place overall I would highly recommend not got single bad thing to say. Always a pleasure seeing Jon, Tom and the rest of the team.
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Lee Brandon
18/07/2025
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I'm a keen runner, and Jon's expertise has played a huge part in getting me back running after a few injury setbacks. Since working with Jon and introducing orthotics, I feel so much more confident in my body and have recently completed a marathon and 50k - something that felt a long way off 12 months ago! Jon is extremely welcoming and always takes the time to explain his approach. Highly recommend!
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Richard Strong profile picture
Richard Strong
20/06/2025
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From the moment I walked into the office, the staff were welcoming and professional. Jon took the time to listen to all my concerns and provided a thorough explanation of my treatment options. I had a complicated tendon injury which required intensive treatment including ultrasound scans, custom orthotics, steroid injections and shockwave therapy. The care I have received has been first class and I felt truly taken care of every step of the way. When I first saw Jon I could barely walk and was in terrible pain but now my foot is healing and the pain has gone. This is thanks entirely to Jon's expert treatment, meaning I have been able to avoid major surgery and I couldn’t be more grateful. Highly recommend this practice to anyone in need of expert podiatric care!
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lisa bartup
12/05/2025
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Very good place for all kinds of podiatry and other foot services. Jon is a fantastic podiatrist and clinican, made me personalised orthotics for my terribly flat feet and still provides me with chiropody services for my feet. Elaine on reception very friendly and remembers my name. Thanks again Sussex Foot Centre and Jon for all the care you have provided me and my feet and are still providing.
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Jen Radford
12/05/2025
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Patient review: Tilly aged 9: I started off with my feet in a pretty bad state with lots of verrucas. It was painful and stopping me doing my football. When I came to see Jon he was funny, good to chat to and explained things to me well. It didn’t even hurt but was tickly! After 3 visits my feet feel much better and I am back to my football. His room is very clean and there is a comfy chair you get to sit on which goes really high. I give him a 5 star review!
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Debbie Jonnes
08/05/2025
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Excellent service! I have found Jon particularly helpful with fitting my orthotics. They have made a huge difference to my previous foot pain! It's great to have foot scans as well. I highly recommend the team here. Everyone is lovely Thank you!
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Adela Hawley
16/04/2025
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We are beyond grateful for Dr. Jon’s kindness and care. My little daughter developed a contagious wart during a trip abroad and felt so shy about it. But from the moment we met Dr. Jon, we knew she was in the best hands. He made every visit fun and easy, and after just a couple of sessions, she’s happier than ever! ☺️ Thank you from the bottom of our hearts, Dr. Jon! We’ll be recommending you and Sussex Foot Centre to everyone!
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Sandra Alvarado
23/03/2025
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Jon has been helpful and honest since day one, excellent service and experience throughout. Would highly recommend!
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Lucy Rosling
18/03/2025
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Can’t tell you how great the service is here. Sorted out my fungal toe issues in a very professional and straightforward way. Can’t recommend Jon and his team enough
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lee gibson
14/02/2025
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